Refund policy

Last updated: 2026-08-24

Our Policy
We want you to be happy with your purchase from Verge. If you're not completely satisfied, we accept returns under the conditions below.

Return Window
You have 30 days from the date your order is delivered to request a return. To be eligible, the item must be unused, in its original packaging, and in the same condition you received it.

How to Start a Return
Contact us with your order number and the reason for your return. We'll confirm your return is eligible and provide instructions for sending the item back to us.

Return Shipping
Unless the item you received is defective, damaged, or incorrect, you are responsible for return shipping costs. We recommend using a trackable shipping method, as we are not responsible for items lost in transit back to us.

Damaged, Defective, or Incorrect Items
If your item arrived damaged, defective, or is not what you ordered, contact us within 30 days of delivery. We will cover the cost of return shipping and provide a replacement or full refund.

Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds are processed to your original payment method within 5-10 business days. Your bank or card issuer may take additional time to post the refund.

Exceptions
Gift cards and items marked as final sale are not eligible for return or refund.

Cancellations
If you need to cancel or change an order, contact us as soon as possible. We can only cancel orders that have not yet shipped.

Contact Us
If you have any questions about this Refund Policy, please contact us.